FAQs

PayPlan

Commissions
Q Is PV & PVA the same?

A No. PV is Personal Volume. PVA is Personal Volume on Autoship

Q When are commissions paid?
A Enroller and Upline Enroller bonuses are paid weekly, two weeks following the enrollment. All others are paid monthly on the 15th day of the month.

Q When is the cut-off for commissions calculations?
A Midnight on the last day of each calendar month, Pacific Standard Time, USA.

Q What is Full Dynamic Compression/Dynamic Compression?
A The system will try to payout all levels, continuing up the tree until it can find someone who is qualified for the bonus.

Q How many levels can I earn commissions on? A Seven

Q How many levels count towards my GQV? A All levels.

Q What is the GQV leg cap?
A No more than the specified GQV can come from one leg. E.g. if you need 25,000 no more than 15,000 can be taken from a single leg. Refer to the Pay Plan Chart.

Q What is a Matching Bonus?
A Matching bonus is paid from rank 25K and up. It is a percentage on the first three levels (by enroller) total commissions. E.g. it is a percentage of the total commission amount earned by all IBOs you have recruited, and their recruits (2nd level), and their recruits (3rd level), irrespective of their position in the tree.

Q What is the 100K Pool and when is it paid?
A Once you reach the rank of 100K you are entitled to a share of the global CV in the month that you reach this rank and every month on maintaining this rank or above. The 100K Pool is paid monthly.

Q What is the Presidents Pool and when is it paid?
A Once you reach the rank of President you are entitled to a share of the global CV in the month that you reach this rank and every month on maintaining this rank or above. Presidents Pool checks will be presented annually at convention.

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Autoships
Q Do I need to have an Autoship in the month I sign up to be a qualified IBO?

A No, you are automatically qualified your first month. Q What frequency can my Autoship be?

A Monthly
Q If an IBO cancels their autoship will they earn commissions?

A Yes, as long as you have the required PV/PVA and remain Active. Q If I postpone my Autoship am I still eligible for commissions?

A Yes, as long as you have the required PV/PAV and remain Active. Shipping

Q Can Shipping be waived when more than 1 order is being sent to the same address? A No, orders cannot be sent together to avoid shipping charges.

Q Can I get free shipping?
A Yes, if you buy 4 or more bottles or a Wellness pack on autoship.

Award Trips / Convention Q When and where is the 50K trip?

A The date and venue will be announced in January 2017

Q How many times can I attend the 50K trip?
A When you reach the rank of 50K or higher and maintain for 4 consecutive months you will be eligible to attend the given years trip once only.

Q When and where is the President’s trip?
A The date and venue will be announced in January 2017

Q How many times can I attend the President’s trip?
A When you reach the rank of President or higher and maintain for 8 of 12 months you and your guest will be eligible to attend the given years trip and subsequent trips every time requirements are met.

Q When and where is convention?
A It will be in the summer of 2017 in the USA.

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Suspensions / Terminations

Q If my account has been terminated by Cerule can I order again?
A At the discretion of Cerule, the decision would be based on the reason for the termination.

Q Why would my account be suspended?
A If the Compliance department is notified that a member is selling product in breach of the P&P’s or any other breach of the P & P’s. Commissions will accumulate but will not be paid.

Q If my account has been suspended can I order again?
A At the discretion of Cerule, the decision would be based on the reason for the suspension.

Q Compliance Department email.
A compliance@cerule.com

 

 

Questions&Answers ON Stemenhance Ultra

TM
Mesenkine : a unique extract from Spirulina, isolated through our patented extraction process,

that supports the release and homing of stem cells by balancing key messengers involved in stem cell function.

StemEnhance Ultra ® does not contain dairy, wheat, gluten, peanut, soy, corn, or allergens. There are no artificial flavours or colors. It is 100% vegetarian, non-GMO, and free from herbicides and pesticides.

What are stem cells and why are they considered important?

“The primary roles of adult stem cells in a living organism are to maintain and repair the tissue in which they are found.” http://stemcells.nih.gov/info/basics/4.htm
Furthermore, stem cells released from the bone marrow can migrate into various tissues where they contribute to the process of tissue repair.

How do I take StemEnhance Ultra ® ? Suggested usage: take 2 capsules, 1 to 2 times daily.

Can children consume StemEnhance Ultra ® ?
The clinical studies were done using adults therefore we recommend StemEnhance Ultra® for

adult consumption, but there are no known contraindications for children.

Can pets consume StemEnhance Ultra® ?

StemEnhance Ultra ® is formulated for human consumption. We know of no reason that it may be harmful to pets. AFA and Spirulina have been used in the pet nutrition industry for yours. However, we have done no studies using the products for pet consumption. Please check with your veterinarian.

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Is there research on StemEnhance Ultra® ?
StemEnhance Ultra ® is the result of 16 years of research and constitutes the most efficacious

and scientifically proven stem cell nutrition product in the market.

Through multiple clinical trials StemEnhance Ultra® was documented to optimize stem cell

function in the body by increasing the number of both stem cells and Endothelial Progenitor Cells (EPCs) in the blood circulation, supporting optimum renewal and repair of tissues and organs.

StemEnhance Ultra ® also contains MesenkineT M that was shown to increase the blood concentration of G-CSF that plays a key role in stem cell release.

What is the capsule made from?

As stated on the label, the vegetarian capsule is made from hypromellose. Hypromellose is cellulose derivative or plant fiber.

Is StemEnhance Ultra®certified Kosher and Halal? StemEnhance Ultra®ingredients are certified Kosher.

It is not certified Halal.

What is the shelf-life of StemEnhance Ultra® ?

There is an expiration date on the bottom of each bottle. StemEnhance Ultra ® has a shelf-life of 3 years from manufacturing. All bottles should be stored in a cool dry place.

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Can StemEnhance Ultra® be consumed with other Cerule products and other nutrients?

Yes, the Cerule products can be consumed together and were designed to enhance the beneficial effects of each other.
We know of no known concerning interaction between the Cerule products and other nutritional supplements.

Are there any known nutrient-medication interactions?

Like many green foods, StemEnhance Ultra ® contains naturally occurring vitamin K, which could interfere with vitamin K blockers used to thin the blood, such as coumadin.
If you have any health condition and/or are using medication then consult your attending health care provider before consuming any nutritional supplement.

For some people, due to their conditions and medications, they need to manage their intake of certain nutrients. Below are amounts of naturally occurring nutrients found in the plant based

ingredients within StemEnhance Ultra® :

Vitamin K – : around 20 μg per serving (2 capsules) Iron – 0.34 mg per serving (2 capsules)
Iodine: around 4 μg per serving (2 capsules) Sodium – 9.66 mg per serving (2 capsules)

PEA – >0.5%

Why does the StemEnhance Ultra ® label state “consult your physician if you are pregnant or nursing”?

Pregnancy and nursing are considered special conditions. We recommend that your attending doctor(s) be made aware of any and all supplements consumed during this time. At this time,

we do not advise StemEnhance Ultra® consumption during pregnancy.

 

 

Questions&Answers

How do I take PlasmaFloT M ?

Suggested usage: to obtain the optimum benefit from the enzymes it is recommended to take 2 capsules daily 30 minutes before or 2 hours after a meal.
For adult consumption.

Can children consume PlasmaFloT M ? PlasmaFloT M is formulated for adult consumption.

Can pets consume PlasmaFloT M ?

PlasmaFloT M is formulated for human consumption. We know of no reason that it may be harmful to pets. However, we have done no studies using the products for pet consumption. Please check with your veterinarian.

How does PlasmaFloT M support circulatory health?

The human ability to heal is remarkable and proper blood circulation at the capillary level is essential to ensure appropriate delivery of nutrients, oxygen, and cells for optimum health. Capillaries make up 95% of the total surface of all blood vessels extending into every region of the body where they serve as points of exchange between the blood and surrounding tissue. The body’s natural ability to deliver stem cells is dependent on the health and integrity of capillary function and their ability to travel freely through unobstructed blood flow.

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How does PlasmaFloT M support vascular components?
PlasmaFlo is an exclusive formula containing a proprietary blend of potent enzymes, exotic

plant extracts and powerful antioxidants. PlasmaFlo supports 3 vital vascular components:

  1. Vascular flow – PlasmaFloT M provides enzyme nutrition to support the digestion of fibrin mesh in the bloodstream to improve circulation in capillaries.
  2. Vascular integrity – PlasmaFloT M contains plant extracts that effectively support the integrity of capillary health.
  3. Vascular health – PlasmaFloT M contains antioxidants to provide optimum nutrition to help prevent the formulation of fibrin and combat oxidative stress and vascular inflammation.

What is the capsule made from?

As stated on the label, the vegetarian capsule is made from hypromellose. Hypromellose is cellulose derivative or plant fiber.

Is PlasmaFloT M certified Kosher and Halal? PlasmaFloT M is not certified Kosher or Halal.

What is the shelf-life of PlasmaFloT M ?
There is an expiration date on the bottom of each bottle. PlasmaFloT M h as a shelf-life of 2

years from manufacturing. All bottles should be stored in a cool dry place.

Can PlasmaFloT M be consumed with other Cerule products and other nutrients?

Yes, the Cerule products can be consumed together and were designed to enhance the beneficial effects of each other.
We know of no known concerning interaction between the Cerule products and other nutritional supplements.

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Are there any known medication interactions with PlasmaFlo TM ? If you have any health condition and/or are using any medication then consult your attending

health care provider before consuming any nutritional supplement.

Proteolytic compounds are known to have anticoagulant properties. People who suffer from clotting disorders or who are on anticoagulant medications (often called, “blood thinners”) should consult their healthcare practitioners prior to taking PlasmaFloT M .

For some people, due to their conditions and medications, they need to manage their intake of certain nutrients. Below are amounts of naturally occurring nutrients found in the plant based ingredients within PlasmaFloT M :
Iron – 0.12 mg per 2 capsules

Sodium – 16 mg per two capsules

Why does the PlasmaFlo TM label state “consult your physician if you are pregnant or nursing”?

Pregnancy and nursing are considered special conditions. We recommend that your attending doctor(s) be made aware of any and all supplements consumed during this time. At this time, we do not advise PlasmaFloT M consumption during pregnancy

 

 

Questions&Answers

What scientific studies/tests were conducted on Cyactiv®?

Phycocyanin works as a selective inhibitor of COX-2 while a non-PC fraction of spirulina works as an inhibitor of 5-LOX, two key enzymes involved in inflammation. Therefore Cyactiv® is a unique product to manage systemic inflammation. Cyactiv® is the result of 7 years of research and development and includes 4 human clinical trials and numerous in-vitro studies.

Is Cyactiv® safe to consume over a long period of time?

A safety study confirmed that consumption of Cyactiv® was not associated with any side-effects, including negative effects on the stomach, heart, kidney or liver function.

Cyactiv® safely and effectively helps to support a healthy inflammation response, reduce systemic inflammation and discomfort, and inhibit free radicals.

What is inflammation?

Inflammation is a double-edged sword. While short-term inflammation is a necessary and healthy response to injury, recurring inflammation to prolonged stressors, such as environmental toxins, poor water quality, lack of sleep, processed foods, jobs, and many more…can cause a healthy response to get stuck on an overactive cycle. If the body is unable to reset the balance, systemic inflammation develops and the body’s ability to self-heal is compromised.

How do I take Cyactiv®?

Suggested usage: 2 capsules daily with food. For adult consumption.

Can children consume Cyactiv®?

The clinical studies were done on adult populations therefore we recommend Cyactiv® for adult consumption, but there are no contraindications for children.

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Can pets consume Cyactiv®?

Cyactiv® is formulated for human consumption. We know of no reason that it may be harmful to pets. AFA and Spirulina have been used in the pet nutrition industry for yours. However, we have done no studies using the products for pet consumption. Please check with your veterinarian.

When will I notice a difference?

During clinical trials, a noticeable change was noted as early as 3 days. Overall significant changes were observed and reported within 3 weeks of usage with continued improvement over time.

What is the capsule made from?

As stated on the label, the vegetarian capsule is made from hypromellose. Hypromellose is cellulose derivative or plant fiber.

If Cyactiv® certified Kosher or Halal? Kosher Halal

Cyactiv’s ingredients are both Kosher and Halal certified.

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What is the shelf-life of Cyactiv®?

There is an expiration date on the bottom of each bottle. Cyactiv® has a shelf-life of 3 years from manufacturing. All bottles should be stored in a cool dry place.

Can Cyactiv® be consumed with other Cerule products and other nutrients?

Yes, the Cerule products can be consumed together and were designed to enhance the beneficial effects of each other.
We know of no known concerning interaction between the Cerule products and other nutritional supplements.

Are there any known nutrient-medication interactions?

We know of no potential interaction between Cyactiv® and any medication. If you have any health condition and/or are using any medication then consult your attending health care provider before consuming any nutritional supplement.

For some people, due to their conditions and medications, they need to manage their intake of certain nutrients. Below are amounts of naturally occurring nutrients found in the plant based ingredients within Cyactiv®:
Iron – 0.40 mg per two capsules

Iodine – 1.09 μg per two capsules Sodium – 14 mg per two capsules

Why does the label state “consult your physician if you are pregnant or nursing”?

Pregnancy and nursing are considered special conditions. We recommend that your attending doctor(s) be made aware of any and all supplements consumed during this time. At this time, we do not advise Cyactiv® consumption during pregnancy.